We do prescribe to people under 18 provided they have a chronic condition, have trialled previous medications/therapies and have consent from their parent/guardian. We will assess each individual for suitable treatment.

Yes, after your initial appointment we will provide an email confirming you have been prescribed plant medicine that you can provide to your GP. We recommend you also keep a copy of this email with your products.

Once your order has been placed with our in-house dispensary you should receive your product within 3 to 4 business days via Australia Post.

All parcels require a Signature on Delivery and cannot have an Authority to Leave (ATL).

Parcels once dispatched cannot be intercepted, collected early or any details changed without a Parcel Recall. Should a parcel be redirected due to customer error, delays will be expected.

Please be aware that delivery times are an estimate only and delays may occur along the way which are outside of our control.

Should a parcel be lost, stolen or delayed in transit, an investigation can take up to 10 business days before a resolution is found.

A telehealth appointment is required to ensure you are still experiencing optimum benefits from your existing product.

During this review, we will assess your response to your current product. If required, we can then recommend a different dose or product or ensure that you have enough prescriptions to continue your current product.

To order your repeat prescriptions please contact our in house dispensary to place your order.