Transparency in our consultation pricing

No Hidden

or Extra Fees Later

Transparency in our consultation pricing

No Hidden

or Extra Fees Later


We’re committed to offering accessible medical care.

Initial Consultation


For new patients

Review Consultation


For existing patients

Existing patient who wants to discuss new conditions, treatments / products or have complex health conditions.

Frequently Asked Questions

Starting Your Journey: Exploring the Atlus Experience

You will first need to go through the eligibility checking process to find out if you are eligible to use natural therapies and similar natural remedies.

If you are eligible to use natural therapies, Atlus will assist you in obtaining the appropriate treatments and natural therapies.

Before we can consult you on your options, you will first need to check your eligibility for the use of natural therapies.

Simply complete our online eligibility form or contact the Atlus team to find out more.

Once your eligibility status has been confirmed, a member of our friendly team will be in touch to arrange your first consultation.

Ongoing appointments can then be booked through our online members account or via phone.

Yes, all consults need to be paid in full prior to securing your booking.

Yes, after your initial appointment we will provide an email that confirming you have been prescribed natural therapies that you can provide to your GP. We recommend you also keep a copy of this email with your products.

A referral is not essential; however, we require a Health Summary from your treating GP or specialist.

This is so we have a record of your medical conditions and prescribed medications so that we can pick the correct product for you as an individual .

You can obtain this in multiple ways from your GP or specialist clinic.

You can ask your GP/specialist clinic receptionist for a copy which you can upload or email to us, ask them to fax a copy to us (fax number: 07 3067 2334) or email a copy to us (

We do prescribe to people under 18 provided they meet certain requirements, including that they have consent from their parent/guardian. We will assess each individual for suitable treatment.

Once your order has been placed with our in house dispensary you should receive your product within 3 to 4 business days via Australia Post.

All parcels require a Signature on Delivery and cannot have an Authority to Leave (ATL).

Parcels once dispatched cannot be intercepted, collected early or any details changed without a Parcel Recall. Should a parcel be redirected due to customer error, delays will be expected.

Please be aware that delivery times are an estimate only and delays may occur along the way which are outside of our control.

Should a parcel be lost, stolen or delayed in transit, an investigation can take up to 10 business days before a resolution is found.